sdy draw Privacy Policy
This page describes what we collect when you use sdy draw and how we keep that data protected. We at sdy draw take privacy seriously. When you create an account, deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, or play our games, we collect certain information. This policy explains what we collect, why we collect it, who we share it with, and your rights.
Our sdy draw platform is designed with privacy in mind. We use industry-standard encryption for all data in transit. Your account credentials are hashed, not stored in plain text. Your personal information is held securely and never sold to third parties. We retain data only as long as necessary for account management and regulatory compliance.
If you have questions about our privacy practices on sdy draw, contact our support team during business hours. We respond to privacy inquiries promptly and transparently.
What Data We Collect on sdy draw
We collect different types of information depending on how you interact with sdy draw. When you create an account, we ask for your email address, full name, date of birth, phone number, and an identification number (KTP, passport, or driving license). This information is required for account verification and regulatory compliance — we must confirm your identity before you can deposit or withdraw.
We collect payment information when you fund your sdy draw account. If you use DANA, e-wallet, mobile banking, local payment, or online payment, we receive confirmation that your transfer succeeded, but we do not store your e-wallet credentials. If you use e-wallet or a bank transfer (mobile banking, local payment, online payment, e-wallet), we record the transaction reference and confirmation from your bank. We never have access to your bank password or PIN.
We collect gameplay data automatically. Every bet, win, loss, and game result is logged to your account. This information is kept so you can review your transaction history anytime. We also collect technical information: your device type (Android phone, iPhone, desktop), your IP address, the games you access, and how long you play. This data helps us maintain platform stability and detect fraud.
We may collect cookies on your browser. Cookies help us remember your login status, display preferences, and game state. You can disable cookies in your browser settings, though this may affect your sdy draw experience on desktop.
KYC data is encrypted and verified only once
We verify your identity at account creation on sdy draw. This information is used for compliance only and is not shared with other platforms or third parties outside our payment and regulatory partners.
How We Use Your Data on sdy draw
We use the data we collect on sdy draw for specific, defined purposes. Your email and phone number allow us to contact you about account security, payment confirmations, and withdrawal approvals. Your identification information is used to comply with anti-money-laundering (AML) regulations and verify you are of legal age in your jurisdiction.
We use gameplay and transaction data to manage your account, settle bets fairly, and generate your transaction history. This data is yours — you can download or view it anytime. We also use this data internally to detect fraud, unusual betting patterns, or account compromise. If we notice suspicious activity, we may temporarily freeze your account and contact you for verification.
Your device and IP address information helps us prevent unauthorized access and maintain platform security. If someone tries to log into your sdy draw account from an unusual location or device, we may require additional verification (2FA code via email, for example).
We do not use your data for marketing purposes without your explicit consent. We do not sell your information to third parties. We do not create detailed profiles about you beyond what is necessary for account management.
Third-Party Access & Data Processors
Our sdy draw platform works with several third-party partners who have access to limited data. Payment processors (the companies that handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment transfers) receive confirmation that a transaction occurred, but they never see your full account balance or gaming history. Game providers (Playtech, Push Gaming) receive your bet and result data so they can settle outcomes fairly, but they do not have access to your personal identification or banking information.
We may share data with regulatory authorities if required by Indonesian law or a court order. We will notify you of any such disclosure unless we are legally prohibited from doing so.
Our servers are located outside Indonesia. This means your sdy draw data may be processed and stored in other countries. However, we apply the same data protection standards everywhere we operate. Your data is encrypted in transit and at rest, regardless of server location.
Your Rights & Data Access on sdy draw
You have the right to access, download, and review all data we hold about you on sdy draw. Contact our support team to request a data export. We will provide your account information, transaction history, and personal data in a standard format within 30 days.
You have the right to correct inaccurate information. If your email, phone number, or other details are wrong, log into your sdy draw account and update them in your profile settings. For identity information (name, date of birth, ID number), contact support to request corrections — we may need to verify your identity before making changes.
You have the right to request deletion of your data. If you close your sdy draw account, we delete your personal information after seven years (as required for financial regulatory compliance). If you wish to request earlier deletion, contact support. We retain transactional data longer to comply with anti-fraud and anti-money-laundering laws.
You have the right to lodge a complaint with a data protection authority if you believe we have mishandled your data. In Indonesia, you can contact the Office of the Deputy for Cyber and Encryption (Balai Cyber dan Sandi) or other relevant authorities.
Account Security & Password Protection
We at sdy draw protect your account with HTTPS encryption. All communication between your phone and our servers is encrypted, preventing unauthorized interception. We do not store your password in plain text — instead, we hash it using cryptographic algorithms. Even we cannot recover your original password.
We recommend you enable two-factor authentication (2FA) in your sdy draw account settings. When 2FA is enabled, a login requires both your password and an email verification code. This prevents unauthorized access even if someone obtains your password.
If you forget your password, use the "Forgot Password" link on the login screen. We send a reset link to your registered email. Click the link and set a new password. This process is secure — no one but you can access the reset link because it is sent to your email only.
You are responsible for protecting your password. Do not share it with anyone. If you suspect your account has been compromised, change your password immediately and contact our support team.
Cookies & Tracking on sdy draw
We use cookies on sdy draw to improve your experience. Cookies are small files stored on your device that remember your login status, language preference, and game state. When you return to sdy draw, cookies help us load your account faster.
You can control cookies through your browser settings. On desktop, open your browser menu, select Settings (or Preferences), and find the Cookies section. You can delete existing cookies or block future cookies. On Android, go to Settings > Apps > [Your Browser] > Storage > Clear Cache. On iOS Safari, go to Settings > Safari > Clear History and Website Data.
We do not use cookies to track your activity across other websites. Cookies on sdy draw are functional only — they do not collect marketing data or profile your behavior beyond our platform.
Data Retention & Deletion on sdy draw
We retain your personal data (name, email, phone, ID number) for as long as your sdy draw account is active, plus seven years after closure. This seven-year retention period complies with Indonesian financial regulations and anti-money-laundering requirements. After seven years, we delete your personal information.
We retain your transaction history indefinitely. This data is important for your own records and for regulatory audit purposes. You can access and download your full history anytime from your sdy draw account.
If you request deletion of your account, we process the deletion immediately and mark your record as closed. Your personal data is deleted after the seven-year window. Any outstanding balance is processed as a withdrawal within 30 days.
Children & Age Verification on sdy draw
Our sdy draw platform is not for minors. We do not knowingly allow anyone under the legal age in their jurisdiction to open an account. During account creation, we ask for your date of birth. We use this to verify you are of legal age — typically 18 or older, depending on your jurisdiction.
If we discover that a minor has created an account, we close it immediately and any balance is refunded. If a parent or guardian believes a minor has accessed sdy draw, contact our support team immediately.
Policy Changes & Contact Information
We may update this privacy policy from time to time. Changes take effect immediately upon publication. We notify users of material changes via email or in-app notification. Your continued use of sdy draw after a change indicates your acceptance of the updated policy.
If you have questions about our privacy practices, data handling, or your rights on sdy draw, contact our support team via email during business hours. We are located in Jakarta and serve users in Indonesia and other supported jurisdictions. Our team responds to privacy inquiries within a few business days.
We are committed to transparency. If you believe we have mishandled your data or violated this privacy policy, let us know. We take all complaints seriously and investigate thoroughly. Your privacy matters to us on sdy draw.